Reservation app behind scam targeting small businesses sued

 Reservation app behind scam targeting small businesses sued

One woman appeared at a Bay Area salon’s location at Los Altos claiming that she came by appointment, but the business has no idea about it, as it told ABC7 recently.

The customer said she made the appointment through a certain “ClassPass Concierge” which lets clients book a schedule at a local business for beauty services.

But the salon owners had not heard of the “ClassPass Concierge” and did not know how their business name made it into the platform. What’s worse is that they saw their profile on the platform with many appointments ready for bookings even if in reality, they are not available.

“They took some lingo from our website and then took photos from our website and then uploaded some stock images that we didn’t even do the hair for, so it was kind of alarming,” Pursuit Salon’s Whitney Ratigan said.

The said salon is not the only one that fell victim to the booking. ClassPass has…

Read full article…sftimes.com