Western Digital (WD), a prominent American manufacturer of hard disk drives and other data storage media, is advising customers who use its My Book Live and My Book Live Duo products to disconnect them from the Internet after malware was found to have wiped all data from some users’ devices.
In a statement on its community forum yesterday, WD said some My Book Live devices had been compromised by malicious software, which led to a factory reset that erased the data.
“We understand that our customers’ data is very important. At this time, we recommend you disconnect your My Book Live from the Internet to protect your data on the device,” said the statement.
“We are actively investigating and we will provide updates to this thread when they are available.”
On Thursday, a number of users started threads on the WD community forum stating they were unable to access their data. One such thread received over 150 replies within a day…