How Technology Can Help Hoteliers Overcome the Labor Shortage Problem |

 How Technology Can Help Hoteliers Overcome the Labor Shortage Problem |

Technology has emerged as a pivotal force in hospitality, but can it save the hotel industry from the labor crisis?

Americans are making up for lost vacation time and corporate travel has picked up at a rapid pace, with U.S. hotels surpassing pre-pandemic performance levels. Despite a rebound of travel, hotels are still facing a massive hurdle: they are struggling to hire and retain workers amidst an ongoing labor shortage. A recent survey found that half of former hospitality workers won’t return to their previous job, with a staggering one in three saying they won’t even consider reentering the industry.

Hoteliers must find ways to overcome these challenges and solve their labor shortage issues in order to rebound from the pandemic. Implementing innovative technology can help make hotels more efficient by freeing up staff for other tasks, and thereby allowing hotels to reduce their staffing needs.

Hotels have traditionally…

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