CUSTOMERS are being encouraged to use a new hotline to beat scammers, but it won’t work for users of four major UK banks.
Brits can dial 159 if they think they have received a fraudulent phone call, but not if they bank with HSBC, Nationwide, Monzo or Virgin Money.
Customers can use the hotline if they receive a phone call from someone claiming to be from their bank.
If you think the caller is trying to trick you into handing over money or personal details, you can hang up and dial 159 to be put through to your bank.
However, it’s still at the trial stage and isn’t available for all banking customers in the UK.
You can use the service if you bank with:
- Lloyds – including Halifax and Bank of Scotland
- NatWest – including Royal Bank of Scotland and Ulster Bank
- Starling Bank
These are the phone companies that support…