Around Town: Tech error leads emergency notification for fire to disappear | News

 Around Town: Tech error leads emergency notification for fire to disappear | News

Fire department vehicles at a Bryant Street home where a large fire burned at the back of the residence in Palo Alto on Sept. 15, 2021. Photo by Magali Gauthier.

In the latest Around Town column, answers to why an emergency notification for a Sept. 14 fire at a home owned by Larry Page disappeared and a community contest in support of the Great California Shakeout.

TECH ERROR … When a two-alarm fire broke out Sept. 14 at a Palo Alto home owned by Google co-founder Larry Page, residents were alerted at about 8 p.m. by PulsePoint, a well-known emergency-notification app. But the notification disappeared by 8:45 p.m., despite the raging blaze.

The deletion stoked suspicions among some residents that Page was receiving preferential treatment through protected privacy. The reason behind the mysterious removal turns out to have been less sinister, however — at least according to city staff. Rather, it was a tech error.

PulsePoint…

Read full article…paloaltoonline.com